INFORMATION COLLECTED ON THIS WEBSITE
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we also collect purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
HOW IS INFORMATION COLLECTED
When you conduct a transaction on our website, subscribe to the website or contact the website, as part of the process we collect personal information you give us such as your name, address and email address.
WHY IS PERSONAL INFORMATION COLLECTED
We collect such Non-personal and Personal Information for the following purposes:
1) To provide and operate the Services through contact numbers and/or email;
2) To provide our Users with ongoing customer assistance and technical support via contact numbers and/or email;
3) To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
4) To comply with any applicable laws and regulations.
HOW PERSONAL INFORMATION STORED, USED, SHARED AND DISCLOSED
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
Names, contact numbers and email addresses will also be stored on a mobile phone and spreadsheet only accessed by Maths Support. Information on a mobile phone will be used to provide the service. Information stored on spreadsheet will be stored and accessed for record-keeping and viewing customer history if necessary. Messages exchanged between Maths Support and the customer will be kept private and not shared by Maths Support unless given permission by the customer.
HOW YOU WILL BE CONTACTED
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone and text messages.
HOW TO WITHDRAW CONSENT
If you don’t want us to process your data anymore, please contact us at
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at